Privacy Policy
Effective Date: 01 June 2026
Website: https://positivechange.co.za (and all subdomains)
1. Introduction
Welcome to Positive Change (“we”, “us”, “our”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
If you do not agree with the terms of this policy, please do not use our Website.
2. Information We Collect
We may collect the following types of personal information:
2.1 Personal Data You Provide
- Name and surname
- Email address
- Phone number
- Any information submitted via contact forms, subscriptions, or inquiries
2.2 Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and usage behavior
- Cookies and tracking technologies
2.3 Sensitive Data
We do not intentionally collect sensitive personal information unless explicitly provided and necessary for services.
3. How We Use Your Information
We use your data to:
- Provide and operate our website
- Respond to inquiries and customer service requests
- Send newsletters or updates (only with your consent where required)
- Improve website functionality and user experience
- Comply with legal obligations
4. Legal Basis for Processing (GDPR Compliance)
If you are in the EEA/UK, we process your data based on:
- Consent – when you opt in
- Contractual necessity – when required to deliver a service
- Legal obligation
- Legitimate interest – improving services and security
5. POPIA Compliance (South Africa)
We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), ensuring:
- Accountability
- Processing limitation
- Purpose specification
- Information quality
- Security safeguards
- Data subject participation
6. Cookies and Tracking Technologies
We use cookies to:
- Ensure website functionality
- Analyse traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings.
7. Sharing of Information
We may share your data with:
- Service providers (hosting, analytics, email systems)
- Legal authorities when required by law
- Business partners (only where necessary and compliant)
We do NOT sell personal data.
8. International Data Transfers
Your information may be transferred and processed outside your country.
Where required, we ensure appropriate safeguards, such as:
- Standard Contractual Clauses
- Adequate data protection regulations in recipient countries
9. Data Retention
We retain personal data only as long as necessary for:
- The purposes outlined in this policy
- Legal, accounting, or reporting obligations
10. Your Privacy Rights
Depending on your location, you have the right to:
Under GDPR / POPIA:
- Access your personal data
- Correct or update your data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact us at:
werner.pieters@hatch.com
11. Data Security
We implement appropriate technical and organisational measures to protect your information, including:
- Encryption
- Secure servers
- Access controls
- However, no system is 100% secure.
12. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect data from children.
14. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised date.
15. Contact Information
If you have questions about this policy or your data, contact:
Positive Change
Website: https://positivechange.co.za and all subdomains
Email: werner.pieters@hatch.com